Zero-Log Student Privacy Protocol

Privacy Policy & Data Confidentiality

Effective Date: April 2016 (Updated: August 2026)

Zero-Log Privacy Commitment

We treat all student assignments, MATLAB code, Simulink models, and communication with the strictest confidentiality under binding Non-Disclosure Agreements (NDAs). We never publish, share, resell, or index client code.

1. Information We Collect

To evaluate your engineering problem statement and provide an accurate quotation and timeline, we may collect:

  • Contact Information: Email address and optional WhatsApp contact for project communication.
  • Project Specifications: Problem rubrics, datasets (.mat, .csv), script starter files (.m, .slx), and MATLAB version requirements.
  • Technical Usage Data: Standard browser user-agent and IP logs for DDoS mitigation and server security.

2. Code & Project File Lifecycle

Unlike essay websites, our work involves specialized engineering source files. We enforce strict data handling practices:

  • Ephemeral Storage: Your files are accessible solely to the assigned specialist engineer handling your task.
  • Zero Repository Indexing: We do not upload your assignment code to public git repositories, plagiarism databases, or AI training sets.
  • File Purging: Upon order completion and client acceptance, project working files can be permanently purged from our servers upon request.

3. Cookies and Analytics

We use session cookies and privacy-preserving analytics to maintain session continuity, track page performance, and ensure smooth file uploads. You can configure your browser to refuse cookies, though certain interactive upload features may be impacted.

4. Third-Party Disclosures

We do not sell, rent, or trade your personal information or academic submissions to third parties. Information is disclosed only when strictly required by law or to protect our legal rights against malicious fraudulent chargebacks.

5. Contact Privacy Officer

If you have any questions regarding our Zero-Log Privacy Protocol or wish to request immediate file purging after project delivery, please contact:

Email: info@matlabhelpers.com
WhatsApp: +91-8299862833